Terms & Conditions

1. Agreement to These Terms

These Terms & Conditions govern access to qinglantrading.shop and purchases made from the store operated by Yiwu Qinglan Trading Co., Ltd.

By using the website, creating an account, placing an order or otherwise using our services, you agree to these Terms together with the Privacy Policy, Shipping Policy, Return & Refund Policy and other policies referenced during checkout.

If you do not agree, do not use the website or place an order.

2. Eligibility & Account Information

You must have legal capacity to enter into a purchase contract in your jurisdiction. If you create an account, you are responsible for providing accurate information, protecting your login credentials and notifying us if you believe your account is being used without authorization.

3. Products, Images & Sizing

We make reasonable efforts to describe clothing accurately. Colors may appear differently due to displays, lighting and photography. Garment measurements may vary slightly due to production tolerances and measuring methods.

Product-specific information, care instructions and size charts shown on the product page should be reviewed before purchase. Where product-specific information conflicts with a general Size Guide, the product-specific information should be followed.

4. Orders & Acceptance

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily mean the order has been finally accepted. We may contact you or cancel/refund an order if an item is unavailable, information is incomplete, payment cannot be verified, pricing is materially incorrect, or the order presents a reasonable fraud or compliance concern.

5. Prices, Taxes & Promotions

Prices are displayed in the currency indicated on the website or checkout. Taxes, shipping costs, duties or import charges may be added where applicable. Promotional codes are subject to the stated terms and may not be combined unless expressly allowed.

We may correct obvious pricing or product-information errors. If an error materially affects an order already placed, we will take reasonable steps such as contacting you, seeking confirmation, or canceling and refunding the affected order.

6. Payment

Available payment methods are shown during checkout. Payments may be processed by independent payment service providers such as PayPal or other providers enabled on the site. Those providers may apply their own terms and privacy notices.

You represent that you are authorized to use the payment method submitted. Orders may be delayed, rejected or canceled if payment is declined, reversed, disputed or cannot be reasonably verified.

7. Shipping, Returns & Refunds

Shipping estimates, delivery issues, returns, exchanges and refunds are governed by the policies published on this website. Those policies form part of these Terms for relevant purchases.

Read Shipping Policy · Read Return & Refund Policy

8. Acceptable Use

You may not misuse the website, attempt unauthorized access, interfere with security, submit fraudulent orders, abuse promotions, upload malicious code, scrape the site in a manner that harms service availability, or use the website for unlawful purposes.

9. Intellectual Property

Website text, layout, graphics, branding and original content are owned by or licensed to the store operator unless otherwise stated. Third-party trademarks and content remain the property of their respective owners.

You may use the website for normal personal shopping purposes. You may not reproduce, republish or commercially exploit protected site content without authorization except where law permits.

10. Third-Party Services

The website may rely on third parties for payments, hosting, analytics, communications, logistics or other functions. Their services may be governed by separate terms. We are not responsible for matters outside our reasonable control, subject to rights and liabilities that cannot lawfully be excluded.

11. Disclaimers & Limitation of Liability

To the extent permitted by applicable law, the website is provided on an “as available” basis and we do not guarantee uninterrupted access. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

Where limitation is permitted, we are not responsible for indirect or consequential losses that were not reasonably foreseeable from the purchase or use of the website.

12. Governing Principles & Mandatory Consumer Rights

These Terms are governed by laws applicable to the store operator in the People's Republic of China, without depriving consumers of mandatory protections that apply under the law of their place of residence where those protections cannot be waived by contract.

13. Changes to These Terms

We may update these Terms to reflect business, legal, operational or technical changes. The updated version applies from the date published unless a different effective date is stated. Terms applicable to a completed transaction will not be retroactively changed where prohibited by law.