Accessibility

1. Our Accessibility Commitment

Qinglan Trading aims to provide an online shopping experience that is usable by as many people as reasonably possible, including customers who use assistive technologies.

Accessibility is an ongoing process. We work to improve site structure, readability, keyboard operation, alternative text and responsive behavior as content and technology change.

2. Standards We Aim to Follow

Where reasonably practicable, we aim to align the website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA principles: content should be perceivable, operable, understandable and robust.

This statement describes our goal and ongoing efforts; it is not a claim that every page, plugin or third-party service is fully conformant at all times.

3. Accessibility Features We Support

4. Assistive Technology

The website is intended to work with modern browsers and commonly used accessibility tools such as screen readers, keyboard navigation, browser zoom and text resizing. Results may vary by device, browser, operating system and third-party component.

5. Known or Potential Limitations

Some third-party elements—such as payment interfaces, embedded services, plugins or externally hosted content—may be outside our direct control. Older content may also require ongoing remediation.

If a feature prevents you from completing a purchase or accessing important information, contact us and we will make reasonable efforts to provide the information or assistance through an alternative method.

6. Accessibility Feedback & Assistance

If you encounter an accessibility barrier, please email dingding202603@163.com. Helpful details include the page URL, the task you were attempting, your browser/device, and a brief description of the issue.

7. Ongoing Improvement

We may update this Accessibility Statement as site features, standards or accessibility practices change. The current version will be posted on this page with its last-updated date.